From Call to Confirmed Appointment in Under 2 Minutes
01
Patient Calls Your Number
Your AI receptionist answers immediately — day or night, weekday or weekend. No changes for your patients. Same number, instant pickup.
02
The AI Handles the Conversation
Trained on dental terminology, CDCP coverage, and your practice protocols. Books appointments, answers questions, triages emergencies — sounds natural every time.
03
Appointment Booked Automatically
The AI books directly into your PMS in real time, confirms the slot, and sends the patient an SMS — all in the same call. No manual entry, no double bookings.
04
Your Practice Runs Smoother
New bookings flow directly into your PMS. Your front desk stops juggling phones and focuses on patient care. The result: happier staff, shorter wait times, and zero missed opportunities.
Capabilities
Everything In Your Practice Needs Automation
From the first call to the follow-up reminder — your AI receptionist handles the full patient communication cycle.
📞
24/7 Call Answering
Every inbound call is answered immediately. No voicemail, no hold queue, no missed opportunity. Handles unlimited simultaneous calls.
📅
Intelligent Appointment Booking
Books directly into your PMS in real time during the call, offers available times, and confirms the booking — no back-and-forth, no double entries.
💬
Automated SMS Reminders
Sends confirmations immediately after booking, then reminder sequences before the appointment — reducing no-shows by up to 38%.
🏥
Insurance & CDCP Questions
Handles the coverage questions that tie up your front desk. Explains benefits, co-pays, and eligibility instantly.
🚨
Emergency Triage & Escalation
Identifies true dental emergencies, stays calm with the patient, and sends your on-call dentist an immediate SMS or call forwarding alert with full context.
🔁
Recall & Reactivation
Proactively contacts overdue patients and those with incomplete treatment plans — recovering dormant revenue your team never has time to chase.
Also Included in Every Plan
New patient intake collection
Real-time SMS & call forwarding alerts
Full call transcripts
Direct PMS integration
Custom scripts & voice
PIPEDA-compliant data handling
Cancellation & reschedule handling
2-week setup, no IT needed
35%
Average calls missed by dental practices — mostly new patients
47%
Appointment requests happen after business hours
87%
Patients who hit voicemail never call back — they call a competitor
38%
Reduction in no-shows with automated SMS reminders
Why It Matters
The Future of Dental Practice Is Automated
01
The phones never stop — but your team can only handle so much
Front desk staff can only answer one call at a time. During peak hours, patients get voicemail and move on. Your AI answers all of them, simultaneously, every time.
02
Nearly half your patients are calling when the office is closed
47% of appointment requests come after hours. Without AI, those are lost patients. With AI, they're booked, confirmed, and in your chair the next morning.
03
AI doesn't replace great staff — it makes them more effective
Your team spends their day on care, not callbacks. Admin tasks that used to eat hours are handled automatically. Staff retention improves when burnout drops.
04
Practices with AI will have a systematic advantage going forward
As AI adoption grows across healthcare, the gap between automated and manual practices will widen. Early adoption means first-mover advantage in your market.
Live Demo
Hear Exactly What Your Patients Will Hear
Click the button and speak naturally. Ask to book a cleaning, ask about coverage, or report a toothache at 2 AM. This is the exact AI your patients would interact with.
PIPEDA-compliant. No personal health information is stored.
Immediate SMS or call forwarding alert sent to your on-call dentist for urgent calls.
Fully customisable to your practice name, hours, and services.
Click to connect with your AI receptionist
"I'd like to book a cleaning"
"Do you accept CDCP coverage?"
"I have a dental emergency"
"What are your available times?"
Revenue Impact
See What Missed Calls Are Costing Your Practice
Match your monthly call volume. Every benchmark is locked to verified Ontario dental industry data.
Monthly incoming calls650
501,500
Missed call rate
35%
Weave / TrueLark 2025
Human booking rate
28%
Peerlogic industry avg.
Sarah's booking rate
65%
Newo.ai head-to-head data
After-hours calls
45%
AgentZap 2026
Ontario first-year value
$950
ODA 2025 fee guide
Ontario lifetime value
$9,500
10-yr avg. retention
Step 1 — What’s Happening Right Now
Calls unanswered / mo
228
35% of your 650 calls
After-hours — nobody answers
293
45% of calls, zero coverage
New patients lost / mo
132
58% of unanswered are new patients
First-year revenue lost / mo
$125,400
Lifetime value to competitors / mo
$1,254,000
132 patients × $9,500 lifetime value
⇓
Step 2 — What Sarah Changes
Calls missed / mo
0
Every call answered, even concurrent
After-hours bookings captured
110
Patients book any time, day or night
New patients booked / mo
245
65% conversion vs 28% human avg
First-year revenue recovered / mo
$232,750
vs Maple AI cost of $1,200/mo
Lifetime value secured / mo
$2,327,500
245 patients × $9,500 lifetime value
⇓
Step 3 — The Bottom Line
Break-Even by Plan
Basic $1,200/mo2 patients
Pro $2,200/mo3 patients
Elite $3,800/mo4 patients
At $950 first-year value. Every patient after that is pure growth.
Show Rate Advantage
90% vs 75%
Instant SMS confirmations and automated reminders drive more patients to actually show up.
See your clinic’s exact numbers
In a free 10-minute call we run your real call data and show exactly what Sarah recovers.
Because Sarah isn't a generic chatbot — she's custom-built for your clinic. We configure her with your clinic name, hours, services, insurance plans, dentist names, appointment types, and connect her directly to your calendar and practice management system. That takes real work upfront. For context: hiring a dental receptionist costs $38,000–$48,000/year in salary alone, plus $5,000–$8,000 in benefits, plus $2,000–$5,000 in training costs during those first 2–3 months of reduced productivity. And the average dental receptionist stays just 18 months before you repeat the whole cycle. Our one-time setup fee eliminates that permanently.
A full-time dental receptionist costs $45,000–$60,000 per year all-in — salary, benefits, vacation, sick days, and turnover. Sarah Basic at $1,200/month is $14,400/year. That's a savings of $30,000–$45,000 every year, and Sarah works 24/7/365, never calls in sick, never quits, and never needs vacation coverage. She also doesn't have bad days, doesn't forget to follow up, and doesn't put patients on hold while she handles someone at the front desk.
We monitor 24/7 with automated failover built in. If there's ever an issue, calls automatically forward to your backup number or go to a professional voicemail that triggers an instant SMS notification to your staff. Zero missed calls. We've engineered redundancy at every layer specifically so your patients are never left hanging.
Yes, in real-time during the call. She checks your live PMS availability, offers the patient open slots, books their preferred time directly into your practice management system, and sends an SMS confirmation to the patient — all while still on the phone. No callbacks, no manual entry, no dropped bookings. It happens instantly and syncs directly to your PMS.
Yes. We integrate directly with dental practice management systems including Dentrix, ClearDent, ABELDent, Tracker, and more. Sarah books appointments directly into your PMS in real time during the call — no double-entry, no reconciliation, no extra steps for your team.
Sarah knows her limits. For complex clinical questions, emergencies, or when a patient specifically asks to speak with staff, she seamlessly transfers the call. She's designed to handle the routine calls — booking, rescheduling, hours, insurance questions — so your team can stay focused on the patients sitting in your chair. She escalates intelligently, not blindly.
Absolutely. We're PIPEDA-compliant, built specifically for Canadian healthcare. Every practice signs a Master Service Agreement that includes data processing obligations. We have data processing agreements with all our technology partners. Call recordings require consent disclosure — which Sarah handles automatically in every call. No personal health information is retained beyond what's required for scheduling.
Most clinics are fully live within 14 business days. You fill out our intake form, connect your calendar, and our team handles the rest — configuring Sarah, testing every call scenario, and making sure everything is perfect before your first real call. No IT staff needed on your end. We've done this dozens of times and we've made it simple.
Get Started
Stop Losing Patients to Voicemail
Every unanswered call is a patient who called the next practice on Google. Maple AI ensures that never happens again — 24 hours a day, 365 days a year.
With over 30 years in health and wellness, Damara Knorr has spent her career championing quality care, operational efficiency, and the kind of leadership that genuinely puts people first.
As an entrepreneur and health advocate, Damara has seen first-hand how independent clinics lose patients — not from bad dentistry, but from an unanswered phone. A missed call at 7pm. A voicemail that never gets a callback. A patient who books elsewhere.
That is the exact problem Maple AI solves. And Damara is the person who calls your clinic to show you how — live, in real time, before you spend a dollar.
"I've spent 30 years watching brilliant healthcare providers lose patients not because of bad care — but because no one picked up the phone. That ends now."
A mother of four and lifelong advocate for health, integrity, and generational impact, Damara brings both strategic thinking and genuine warmth to every conversation. She is not running a script — she is having a real conversation about a real problem, and showing you the solution firsthand.
Health
30 years in wellness
Healthcare runs in Damara's DNA. She understands your patients — and why quality care starts with an answered call.
Integrity
Built on trust
Canadian data stays in Canada. No hidden fees, no lock-in surprises. Exactly what she promises, every time.
Family
Independent practices matter
Maple AI exists for owner-operators — the dentists who show up for their community every single day.
